General Questions

Most of the balloons are suitable for both and will float when filled with helium.

A few are air inflation only - please see the description for the balloons you are ordering. 

The balloons that are suitable for helium inflation will float when filled with helium. 

No, we send the balloons out deflated and they will need inflating. 

We send out illustrated instructions with all Confetti Balloon orders.  

We send out Illustrated Instructions which are easy to follow. 

Please contact us using the contact us page, we always respond quickly as we love Happy Customers :) 

Payment

Credit Card, Paypal.

All payments are Secure & Safe at our checkout.

Shipping

Orders received before 2pm (AEST) will be shipped the same day.  If the order is received on a weekend or Public Holiday then it will be sent on the next Business Day. 

We use Australia Post for all of our shipping. 

Standard Shipping - 3-7 days

Express Shipping - 1-2 days (will take longer if outside Australia Post Express Network)

(these are guidelines given by Australia Post and we ourselves don't guarantee delivery within these time frames) 

Absolutely ! Yes, we do :) 

Usually International Orders take 4-12 Business days for delivery. 

All of our International Deliveriesare sent with a tracking number which allows you to track your order throughout transit. 

Throughout Australia Standard Shipping is Free, yes you read right - Free Australian Standard Shipping !

Express Post Upgrade - Flat Rate of $9.90 

New Zealand - $20.00

USA, China & Japan, - $28.00

Everywhere Else in the World - $30.00

Please note for exceptionally large International orders an Additional Shipping fee may apply.  Party Ideaz will contact you if your order falls into this category prior to your order being shipped. 

International customs and duty charges are set by the customs services in each country.

We have no control over any customs or duty charges that may apply. 

Would we like to see your photos using our products ? 

Yes please !  This would make our day ! Especially if you would allow us to share them on ourInstagram, website or marketing campaigns.  Come on, don't be shy :)