When will my order be dispatched ?
Orders received before 2pm (AEST) will be shipped the same day. If the order is received on a weekend or Public Holiday then it will be sent on the next Business Day.
Who will my order be shipped with ?
We use Australia Post for all of our shipping.
How long will my order take to arrive to an Australian address ?
Standard Shipping - 3-7 days
Express Shipping - 1-2 days (will take longer if outside Australia Post Express Network)
(these are guidelines given by Australia Post and we ourselves don't guarantee delivery within these time-frames)
Do you ship Internationally ?
Absolutely ! Yes, we do :)
How long will my order take to arrive to an International address ?
Usually International Orders take 4-12 Business days for delivery. All of our International Deliveries are sent with a tracking number which allows you to track your order throughout transit.
What are the Delivery Costs throughout Australia?
Throughout Australia Standard Shipping is Free, yes you read right - Free Australian Standard Shipping !
Express Post Upgrade - Flat Rate of $9.90
What are the Delivery Costs for International Orders ?
New Zealand - $20.00
USA, China & Japan, - $28.00
Everywhere Else in the World - $30.00
Please note for exceptionally large International orders an Additional Shipping fee may apply. Party Ideaz will contact you if your order falls into this category prior to your order being shipped.
Will I be charged Customs and Duties ?
International customs and duty charges are set by the customs services in each country.
We have no control over any customs or duty charges that may apply.
Would we like to see your photos using our products ?
Yes please ! This would make our day ! The world would see you on our Instagram, website or marketing campaigns. Come on, don't be shy :)